I wanted to buy a Blackberry Bold at Lucky Plaza #B1-63 Megatronics Photo on 21 February 2009. At first they agree for $700 and they swipe my debit card for $975.35 and ask me to sign while covering the amount. Luckily, I see the amount first before signing so I did not want to sign. and they force me to sign because they already pasted the screen protector. I had quite a fight for about 15 min with shouting in front of the store (many past-by people watching). They told me to call police but I asked them to call instead as I do not want to call 999 as it is for emergency only. He even said wait until the end of the month and settle the case after the bank deduct my money(meaning he want to go to Law Case). In the end I manage to get out of the store, I called Citibank to check the transaction (Citibank cannot do anything and told me to wait until the next day). So, I find Security and he said many cases like this happens in Lucky Plaza, he informed me to call the nearest police station. After the police came, we went to the store and the police told the store to void the transaction. But, the store insisted, I pay the $10 screen protector he pasted. I said I bought everything for $710, but he did not want to sell as now he wanted to sell it for $900. I paid the $10 just not to lost $975.35. The police informed me to call CASE. I called a couple places like CASE, CAD, Singapore Tourism Board and Small Claim Tribunal (I did not call Small Claim Tribunal as it is already a LAW case).
TIMING
- 13.18pm (Store swipe my card)
- 13.26pm (I call Citibank)
- 13.35pm (Store void my card) {They actually void my card after I call Citibank instead of the police, but I did not know they already voided it}
- 13.57pm (I call Police)
- 14.30pm (Police at the store)
- 14.35pm (Police informed me about CASE)
LESSON TO BE LEARN or LESSON I LEARN
- Pay using Nets or Cash, instead of Debit Card or Credit Card for expensive item (as Nets you can unauthorize the transaction without your PIN, whereas Debit Card or Credit Card, the transaction still go through even you did not sign it)
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